Privacy Policy

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Last updated: 12 June 2026

General

Corbel Group Pty Ltd and its related bodies corporate, controlled entities, business divisions and brands are collectively referred to in this Privacy Policy as Corbel Group, we, us or our.

Corbel Group is committed to protecting and respecting your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information.

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Collection and Use of Personal Information

We may collect personal information when you:

• visit or use our websites, applications or services;
• contact us or submit an enquiry;
• engage us to provide services;
• request technical support;
• subscribe to communications;
• attend a meeting or event;
• apply for employment or contract work; or
• otherwise interact with Corbel Group.

The information we collect may include your name, organisation, position, telephone number, email address, account information, billing information, correspondence, support requests and technical information relating to your use of our websites and services.

We may use personal information to:

• respond to enquiries;
• provide and support our products and services;
• manage customer, supplier and business relationships;
• process payments and administer accounts;
• operate, maintain and improve our websites, systems and services;
• monitor security and investigate suspected unauthorised activity;
• meet our legal, regulatory and contractual obligations;
• communicate with you about our services; and
• manage recruitment and employment applications.

Where Corbel Group processes information on behalf of a customer, we will generally process that information in accordance with the customer’s instructions and our contractual obligations.

You are not required to provide personal information to us. However, we may not be able to provide certain services or respond to your request without it.

Website Information and Cookies

When you visit our websites, we may automatically collect technical information such as your internet protocol address, browser type, device information, pages visited and the date and time of your visit.

We may use cookies and similar technologies to operate our websites, remember preferences, analyse website usage, improve performance and support marketing activities.

You may manage cookies through your browser settings. Disabling cookies may affect some website functionality.

Disclosure of Personal Information

We may disclose personal information to:

• other entities within Corbel Group;
• employees, contractors and authorised representatives;
• cloud hosting, software, communications and technology providers;
• payment processors and financial institutions;
• professional advisers, insurers and auditors;
• suppliers and service providers assisting us in delivering our services;
• government agencies, regulators or law enforcement bodies; and
• other parties where you have consented or where disclosure is authorised or required by law.

We require service providers handling personal information on our behalf to use it only for authorised purposes and to apply appropriate privacy and security protections.

We do not sell personal information.

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Accessing and Correcting Personal Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete, out of date or misleading.

We may need to verify your identity before responding to a request. In certain circumstances, access may be limited or refused where permitted or required by law.

Requests can be made using the contact details below.

Security

Corbel Group takes reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Our information security approach is risk-based and informed by recognised security practices and the principles of ISO/IEC 27001, including access management, risk assessment, incident management, supplier management, business continuity and continual improvement.

Security measures are regularly reviewed and adjusted in response to changes in technology, threats, legal requirements and business operations.

No electronic transmission or storage system can be guaranteed to be completely secure.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

• provide our services;
• fulfil the purpose for which the information was collected;
• meet contractual obligations;
• comply with legal and regulatory requirements;
• resolve disputes; and
• maintain appropriate business and security records.

When personal information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it.

Privacy Complaints

If you believe we have not handled your personal information appropriately, please contact us using the details below.

We will review your complaint and respond within a reasonable period. We may contact you for further information where required.

External Links

Our websites may contain links to websites or services operated by third parties.

Corbel Group is not responsible for the privacy or security practices of third-party websites. We recommend reviewing the privacy policy of each website or service you use.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations or information-handling practices.

The current version will be published on our website with the date it was last updated.

Contact Us

For questions, access or correction requests, or privacy complaints, please contact:

Privacy Officer
Corbel Group Pty Ltd
PO Box 2710 Caringbah BH

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