Established in 2015, MSS Group has rapidly evolved into a leading multinational organisation, expanding its presence across Australia and New Zealand. Initially specialising in Building Projects & Construction with strong ties to the Aged Care and Retirement Living sectors, the company has diversified its services to meet the growing demands of various industries. Today, MSS Group offers a comprehensive suite of services through its diverse divisions, including Construction, Fit-out, Facilities Management, HVAC, Fire, Airport Management, and Labour Hire. The company's commitment to delivering exceptional service across all sectors ensures client satisfaction and operational excellence. This approach has solidified its reputation as a trusted partner in industries such as Retail, Commercial, Hospitality, Entertainment, Hotels, Aviation, and Government.
To ensure MSS Group’s technology platforms could scale alongside their rapid growth, Our vCIO developed a cloud-based technology roadmap focused on agility, security, and compliance. Our strategy leverages the cloud to handle increasing demand, streamline merger and acquisition migrations, and maintain governance and compliance for secure data management. By adopting a scalable, cloud-first approach, we were able to support MSS Group in sustaining consistent performance, seamless regulatory adherence, and the ability to adapt quickly to new opportunities.
As MSS Group continues to expand, the demand on their internal systems grows alongside it. Efficient data flow and system automation are critical to maintaining performance and scalability. As part of our partnership, we were tasked with integrating their project management systems with the central ERP, enhancing financial reporting and accounts processing. This integration has streamlined data management, improved reporting accuracy, and ensured MSS Group can continue scaling while maintaining operational efficiency.
As MSS Group continues to grow, our Managed Services provide a secure, scalable, and resilient modern workplace infrastructure to support their expanding operations. Our services include the capabilities to perform email and data migrations during mergers and acquisitions, seamless onboarding and offboarding processes, IT asset management, and automated workflows for employee lifecycle management. We leverage Microsoft 365 to maintain secure and compliant devices across all states, cities, and regions, while our cyber security governance ensures MSS Group is protected against evolving threats. Additionally, our proactive monitoring, disaster recovery planning, and system health management guarantee that their critical services remain available and secure, enabling uninterrupted business growth.
BMLive is a custom-built maintenance management application, MSS Group wanted to develop, to streamline scoping, quoting, and maintenance requests. Designed to enhance project management and client service, the application enables MSS Group’s clients to efficiently manage onsite service requests and track project delivery in real-time. Our software development team worked closely with MSS Group’s executives and project team to build a tailored solution that automates contract work, improves workflow efficiency, and enhances data integrity. Key features include push notifications, workflow automation, file and image uploads, and mobile accessibility, allowing users to manage tasks on the go. BMLive’s dashboards and reporting tools further empower businesses with data-driven insights, ensuring optimal performance and cost savings.